1. About Us

This website (“www.lockrakc.nz”) is operated by Adventure Co Pty Ltd (“Adventure Co”, “we”, “us”, “our”), the authorised New Zealand distributor of LOCKRACK products.

All references to “you” or “your” refer to the user of this Site and/or purchaser of goods from us.

Contact:
Email: adventure.conz@gmail.com
Address: 281a West Tamaki Road, Wai o Taiki Bay, Auckland, New Zealand

2. Acceptance of Terms

By accessing this Site or purchasing products from us, you agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree, you must not use this Site or purchase products from us.

3. Website Use

You agree to use this Site only for lawful purposes and in a manner that does not:

• Infringe the rights of others
• Damage or impair the Site
• Interfere with other users
• Attempt unauthorised access to systems or data

All content (text, images, graphics, logos, product descriptions) is owned by or licensed to Adventure Co and protected by intellectual property laws.

No content may be copied or reproduced for commercial purposes without written consent.

4. Product Information & Compatibility

We take reasonable care to ensure product descriptions, specifications and pricing are accurate.

However:

• Images are illustrative only
• Vehicle compatibility must be independently verified by you
• We reserve the right to correct errors or omissions
• Specifications may change without notice

You are responsible for ensuring products are suitable for your intended vehicle and application.

5. Pricing & Payment

All prices:

• Are in New Zealand Dollars (NZD)
• Include GST unless stated otherwise

We reserve the right to:

• Correct pricing errors
• Cancel orders affected by technical or listing mistakes
• Refuse supply at our discretion

Payment must be received in full before goods are dispatched unless otherwise agreed in writing.

6. Shipping, Delivery & Risk

Delivery timeframes are estimates only.

Risk in goods passes to you upon delivery to the nominated address.

You must inspect goods upon delivery and notify us of any damage within 48 hours.

We are not liable for delays caused by freight carriers, supply chain disruption, or events beyond our reasonable control.

7. Returns & Consumer Rights

If you are purchasing for personal, domestic or household use, your rights are protected under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

Nothing in these Terms limits or excludes rights you have under those laws.

If goods fail to meet consumer guarantees, we will meet our obligations under New Zealand law.

For change-of-mind returns, our Returns Policy applies.

8. Business Purchases (Contracting Out)

If you are purchasing goods for business purposes:

• You agree that the Consumer Guarantees Act 1993 does not apply, to the extent permitted by law.
• You acknowledge that you are acquiring goods in trade.

This clause constitutes contracting out under section 43 of the Consumer Guarantees Act.

9. Warranty

LOCKRACK products are supplied with the manufacturer’s warranty.

Warranty coverage does not apply where:

• Products are incorrectly installed
• Products are misused or modified
• Installation instructions are not followed
• Damage results from overloading or improper securing of loads

Proof of purchase is required for all warranty claims.

10. Installation & Load Responsibility

Roof-mounted products carry inherent risks.

You are solely responsible for:

• Ensuring correct installation
• Securing loads appropriately
• Complying with New Zealand road safety laws
• Not exceeding vehicle or product load ratings

Professional installation is recommended where appropriate.

Adventure Co is not liable for loss, injury, or damage resulting from incorrect installation, misuse, or failure to follow instructions.

11. Limitation of Liability

To the maximum extent permitted by New Zealand law:

• We exclude liability for indirect, consequential or special loss.
• Our total liability for any claim relating to goods supplied is limited to the purchase price of those goods.

Nothing in these Terms limits liability that cannot be excluded under law.

12. Intellectual Property

All trademarks, logos and product names remain the property of their respective owners.

You must not use any trademarks without prior written consent.

13. Privacy

We collect and handle personal information in accordance with the Privacy Act 2020 and our Privacy Policy.

14. Force Majeure

We are not liable for failure or delay in performing obligations where such failure or delay results from events beyond our reasonable control, including natural disasters, freight disruption, supplier failure, government action, or system outages.

15. Product Recalls

If a product recall is required, we will comply with New Zealand regulatory requirements and notify affected customers where contact details are available.

16. Changes to These Terms

We may update these Terms at any time.

Updated Terms apply from the date they are published on this Site.

17. Governing Law

These Terms are governed by the laws of New Zealand.

Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.